The Leadership Academy is based in Townsville, North Queensland, Australia and provides leadership development, teambuilding and associated services to corporations and not for profit organisations in Queensland, New South Wales and South East Asia.
Some our clients include, or have included: Centrelink, Queensland Government Departments, Lifeline, Energex, Games Workshop Sydney, McDonald's Family Restaurants, Ingram Micro Computers, Commonwealth Bank, Westpac, Townsville Enterprise Limited, WMC Fertilizers Phosphate Hill, Queensland Nickel Industries, Downer EDI Electrical, Coalpac, and Thiess. In South East Asia; PT Telkom, PT Kaltim Prima Coal, PT Freeport, PT Kelian Equatorial Mining and PT INCO, all in Indonesia, and Asia Business Forum Bangkok in Thailand. We have also been pre-qualified providers of leadership and teambuilding training for Australian Customs and the Australian Federal Police.
A wide range of individuals from various organisations and businesses in Queensland and New South Wales have also attended our generic residential programs.
What the bosses say about The Leadership Academy
Managing Partner, Schultz Toomey O'Brien Lawyers, Mooloolaba, Queensland
“I found their program `cut to the core’, focusing on key issues of leadership through a good mix of theoretical and practical sessions. The lessons brought out during the sessions are providing an ongoing focus for improving leadership within our firm”.
General Manager Operations, Western Mining Corporation Queensland Fertilizer Operations
"I have attended and been involved in many leadership programs for supervisors and managers and have found The Leadership Academy programs well structured and tailored to the needs of my organisation and the needs of its leaders."
Tom Magee
Support Services Manager of WMC Resources Ltd's Queensland Fertilizer Operations.
"Our company has three operating sites at Phosphate Hill, Mt Isa and Townsville and manufactures ammonia phosphate fertilisers. We have over 400 direct and 1500 indirect employees. In my role I am responsible for all Human Resources and Training matters, as well as Environment, Health and Safety, Corporate and Community Affairs and a variety of other functions. WMC policy does not permit me to act as a referee on behalf of my company but I am delighted to do so on a personal basis.
The Leadership Academy has been providing purpose designed, high quality leadership training to over 100 WMC staff. Their strong focus on carefully planned, non-confrontational learning has delivered sound results for our people. Formal opinion surveys of our staff indicate a significant improvement in the leadership performance of our business; from front line managers onwards.
The Academy's close communication, ongoing liaison and assiduous follow up has characterised its association with our company. Aside from demonstrating their professionalism it has also served to galvanise some of the initially less enthusiastic members of our workforce, winning their support in the process.
Risks in working with the Academy are minimal as they have a strong systems focus and a large and competent network of associates, both of which ensure that effective programme conduct is not dependent on any single individual. This also means that more than one programme can be conducted concurrently if required.
The Academy and its people have consistently demonstrated their sound administrative capabilities during their association with our company. They are flexible, yet demonstrate a keen eye for administrative detail.
I have no hesitation in recommending The Leadership Academy as an organisation that will meet (your organisation’s) leadership development requirements and would be happy to discuss these matters further. I can be contacted on 0417 810 361."
Former General Manager Human Resources, Kaltim Prima Coal, East Kalimantan, Indonesia
“The facilitators performed very creditably…careful listeners to the company’s requirements, they managed the multicultural environment very well…good bonding and barrier breaking exercises, but importantly, our employees were given useful ‘tools’ to bring back to the workplace.”
Director, Honeycombes Property Group, Townsville, North Queensland
“We can identify excellent contributions Mark, Peter and Tony have made in the record performance and profits that have been achieved in our property management activities. Furthermore, the morale of the team is at an all-time high. Our best endorsement is our intention to retain the Academy’s services on an ongoing basis to work with other leaders in the development of their teams.”
Area Manager, Centrelink Sydney South Metro
“I have found their programs to be run professionally and of real benefit to my managers. The sessions are delivered by skilled practitioners who have and communicate a sense of legitimacy in the message delivered. I have seen real and tangible improvements in performance for my organisation as a result of managers attending the program.”
Owner and Executive Director, Tony Ireland Holden, Townsville, North Queensland.
“The Leadership Academy significantly improves the company culture by creating better understanding between employees in terms of the potential impact their actions have on how smoothly and effectively the company can provide customer service. From the perspectives of teamwork, team building and leadership we have found our relationship with The Leadership Academy to be extremely valuable.”
Asia Business Forum, Bangkok null
Participants' comments from the Two-day Leadership Course Conducted in September 2007 in Bangkok included:
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"Course leader had extensive experience and good leadership skills. Easy to understand."
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"Got some very helpful hints & tips & key takeaways."
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"I have good experience and new concepts, practices from Peter."
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"Good clarification, clear examples."
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"Very lively, lots of examples, continuously trying to interact."
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"He had extensive experience, skilled person."
Team Leader, BHP Billiton Southern Cross Fertilizers
"I can honestly say that I have left previous Leadership and Teambuilding courses feeling far worse than when I went."
"The Success through People Program that The Leadership Academy conducted during May to August 2005 was very different. There were no managers there to force their opinions; it was purely about the course participants and it was left entirely up to us to take what we wanted from the experience. I normally struggle to sit through a meeting or training session without dozing off but I never once came close in the four days. The material was well paced, interesting and delivered with a passion hard to comprehend after 18 groups had gone before us. I was sorry to see the course come to an end; the team spirit, camaraderie and healthy competition had been so enjoyable. Unlike my previously mentioned experience, STP changed my thinking and I don't care whether or not management uses any of the principles - I do and will continue to."
"Thanks for passing on your knowledge and experience."
Assistant Manager, Loloma Jewellers, Townsville
"All aspects were excellent. The program was realy hands on and easy to apply to my own work environment. I learnt 'soooo' much about myself and how I can improve on my weaknesses. Fantastic all round."
Project Chemist, Queensland Nickel Industries, Yabulu
"An excellent program in all respects. This is the best structured course I've been on. Ever! I have gained plenty from it and everyone in any leadership/management role who has people reporting to them, even if not on a permanent basis, should attend."
Manager Tourism, Townsville Enterprise Limited
"The program was excellent in all respects. Compared to other courses I have attended this one is the best and most informative so far. It is well worth my organisation's investment. Highly recommended."
Team Leader Lending
Westpac Country Business Direct, Townsville
"The program helped me recognise the importance of planning, coaching, delegating, communicating and motivating to improve the performance of the individuals within my team. The administration, curriculum, quality of presentations and facilitation and the venue were all excellent and the standard of advice and support given by the training staff was also very high. I have no hesitation in recommending others attend such a program."
Corporate Participants' Evaluations
From a Four-Day Program for 19 supervisors, professional specialists and team leaders from WMC Fertilizers Pty Ltd conducted at Paluma 11 - 14 May 2004, the participants made the following evaluations:
- Course Administration 14 excellent, 5 good; Curriculum and Structure 12 excellent, 7 very good; Facilitation and Training 9 excellent, 9 very good, 1 good; Venue 14 highly appropriate, 5 good.
Some of the other comments were:
- Level of support and advice was of a very high standard and would be hard to improve.
- Trainers were very helpful and were able to provide valuable advice.
- Excellent on both counts (advice and support). Can really feel they’ve been there and learnt the lessons.
- Advice and support was excellent. Presented in a friendly and constructive manner.
- Complemented and exceeded the 3 Day Supervisor course that WMC have.
- Good level of experience of presenters. Well run and organized.
- Outstanding.
- This is the best course I’ve been on.
- Goes into further depth and more useful tools.
- I thought it was of a high standard.
- The best I have been on by far.
- This course has given me more than any other course I have been on.
- I think it is above the rest.
Team Leader Youth Service, Lifeline, Townsville
“The theory was very informative and the physical activities challenging but great. The course curriculum and structure, quality of presentations and facilitation, and the course administration were all better than excellent. I would absolutely recommend this training to other team leaders and managers, teams, and anyone who has the opportunity to attend.”
Process Development Metallurgist, Western Mining Fertilizers, Phosphate Hill, Queensland
"The course was great and the administration, curriculum, quality of presentations and facilitation were all excellent. The Academy staff provided excellent feedback and advice and really seemed to care and be interested. I am sure I will build and grow into a better leadership role and my company will benefit because of my better team skills and leadership. We had fun and formed great relationships in our groups, which also will be very beneficial to the Company. I have learnt a lot and recommend that others in WMC Fertilizers attend this training.”
Manager, Centrelink, Sydney.
“I have attended many leadership courses, some very good and others not so good. This one is by far the best.”
Supervisor, Kaltim Prima Coal, Kalimantan, Indonesia.
“The instructors were inspirational to our further application of the skills at work. I’ve gained a lot of insights, including knowing people better, but most of all I feel great about the training’s impact.”
Section Manager, Centrelink, Sydney.
“All training staff had abundant time for support and advice. Compared to similar training this course was outstanding, so far the best.”
Manager Customer Accounts, Energex, Brisbane.
“Most comprehensive leadership course I have attended. The team spirit developed over the last few days was exceptional.”
Works Engineer, Thuringowa City Council, Queensland.
“Certainly woke me up to what others expect of a leader and how I can meet those expectations.”
Principal Research Scientist, Australian Institute of Marine Science, Cape Ferguson, Queensland.
“The Leadership Academy training is unique compared to other courses on people and problem management. I learned more about human nature and about myself in a few days than I have working in a senior staff role for several years. I can recommend the Leadership Academy not just to people who manage others, but also to those who want to learn what it takes to be a leader.”
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